What shipping methods are available?
MANU ships its products via DHL. Processing takes between 2-4 days within Europe. Provided that the product is in stock.
How long will it take to receive my product?
The average delivery time within Europe is between 2-4 days. Provided that the product is in stock.
Do you also deliver internationally?
Yes, MANU delivers products worldwide via DHL.
What are the shipping costs?
The shipping costs within the Netherlands are free!
Europe 19 euro
Rest of world 39 euro.
What payment method is available?
On the webshop of MANU you can safely pay by iDeal, Credit card or bank transfer. This is done through our reliable payment provider Mollie.
Is paying on the MANU webshop safe?
Yes, MANU is committed to secure payment and secure order processing. Think of a secure SSL environment, a progressive payment provider – Mollie and encrypted data processing.
Orders and returns
How do I place an order?
If all goes well, our webshop should be designed so that this is a piece of cake. First of all you select the products you want to order, with the in shopping cart button you get to an overview page of the products you have selected at that moment. Then you simply go through the payment process. If you are experiencing any problems, please do not hesitate to contact us.
Do I need an account to place an order?
Creating an account is not necessary. We do recommend this, however, to make it easier for you to view your order history and find relevant delivery information.
I have a question about the ordering process, where should I be?
If you have a question about the ordering process or experience problems during the ordering process, please contact firstname.lastname@example.org
Can I cancel or change my order?
Yes, this is possible if the order has not yet been processed and offered to our logistics partner. Please contact us at email@example.com
How can I track my order?
You will receive an e-mail with your tracking information from us on the day of offering to DHL.
How can I return my order?
1. Always contact us first on telephone number +316 46 76 38 05 or mail us at firstname.lastname@example.org (state in your e-mail the reason for return and wait for our response, which you usually receive within 1 working day).
2. Pack the item to be returned carefully and completely, preferably in the original shipping box, and enclose the return form.
3. Address the package: